SeamlessMD

April 9, 2026

TDP 223: ViVE & HIMSS Debrief, A New Father’s View on Digital Health, and How AI Is Exposing Every Crack in the Care Journey

Josh and Alan reunite for a casual “solo” episode to catch up on a busy few weeks – from Josh becoming a new father to key takeaways from ViVE and HIMSS. They break down what Josh learned firsthand navigating the maternity and postpartum journey, including gaps in digital health, confusing patient portal experiences, and how AI tools are already filling in between clinical visits. They also touch on insights from the Feb/Mar conference circuit, covering AI adoption trends, why digital health projects fail, and what health systems are getting right (and wrong) when it comes to patient experience.

Digital Patient Podcast

TDP 223: ViVE & HIMSS Debrief, A New Father’s View on Digital Health, and How AI Is Exposing Every Crack in the Care Journey

TDP 222: Care New England’s CCIO Dr. Sara Helvey: What a Startup Failure Taught Her About Vendor Selection, Why AI Clinical Decision Support Keeps Backfiring, and What Comes After Ambient Documentation

TDP 221: MemorialCare’s CMIO Dr. Vinh Nguyen: Why Ambient AI Is Only a Fraction of the Burnout Solution, The Hidden In-Basket Problem Nobody Is Talking About, and Why Clinicians Don’t Trust AI Agents Yet

TDP 220: ECU Health's CMIO Dr. John Hanna: What Clinicians Build When Given No-code AI Tools, Why Most Health Systems Are Governing AI Backwards, and Is a Personalized EHR a Dream or Inevitable?

TDP 219: Carilion Clinic’s ACMIO Dr. Maruf Haider: The AI Question Nobody Wants to Answer, The Real Reason Clinicians Ignore CDS Alerts, and the One Phrase that Predicts Rollout Success

TDP 218: Nabla’s AI Executive Summit Debrief: Yann LeCun’s World Models, Where Health Systems are Going with AI after Ambient, and Things CMIOs will Never Say on Stage

TDP 217: Corewell Health’s Dr. Bob Jarve: How Ambient AI Solves Burnout but Breaks Discrete Data Capture, Why Most Vendor Failures Happen Before Contract Signing, and How LLMs Supercharge SDoH Initiatives

TDP 216: McLeod Health’s Dr. Bryon Frost: Patient Visits of the Future with Patient-Clinician-AI Collaboration, Adaptive vs. Technical Informatics Challenges, and the Move to Patient-First Precision Care

TDP 215: Mount Sinai’s Drs. Gavin & Nadkarni: How to Reliably Turn Predictive AI into Clinical Action, Developing a “Scale-First” Operating Philosophy for Innovation, and Asynchronous Care to Improve Patient Access

TDP 214: LifePoint Health’s Dr. Ryan Mackey: Operationalizing 5 AI Scribe Vendors Across a System, How to Enforce Quality Across a Fragmented, Multi-EHR Health System, and Expanding AI Beyond Physicians

TDP 213: John Muir Health’s CMIO Dr. Priti Patel: Phenotypes of Clinician AI Adopters, Demonstrating ROI Without Stifling Innovation, and How to Make Governance an Enabler, Not a Brake

TDP 212: UMMS’ Emily Jacobsen: Why Trust is the Real Operating System for Clinical Transformation, Using Leadership Rounding as an Informatics Superpower, and How to Avoid Pilots That Never Scale

TDP 211: Penn Medicine’s CHIO Dr. Sri Adusumalli: Introducing Positive Friction to Prevent Automation Bias, Monitoring AI Safety at Scale, and How AI will Impact the Future Healthcare “Front Door”

TDP 210: UT Health’s ACMIO Dr. Tomi Kolade: The Unconventional Metric he uses to Measure Value for Informatics Tools, Reducing Knowledge Gaps to Improve EHR Usage, and Why AI Adoption is a People Problem

TDP 209: Houston Methodist’s Michelle Stansbury: Why Siloed Innovation Labs Don’t Work, Making Innovation Financially Accountable, and Why Health Systems Must Disrupt Themselves or Risk Being Disrupted

TDP 208: Rush University Medical Center’s ACMIO Dr. Juan C. Rojas: Where AI Performs Best in Clinical Care Today, Evaluating AI like a New Drug or Device, and Using AI to Identify High-Risk Patients When Data is Incomplete

TDP 207: BSMH’s Jason Szczuka: Building Coalitions That Actually Move Innovation Forward, The 18-24 Month “Scale or Sunset” Rule for Pilots, and Creating Organization Readiness Through Incentives and Desperation

TDP 206: MHS’ ACMIO Dr. Michael Weiss: Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, and Applying Goldilocks Principles to Governance

TDP 205: Duke Health’s Dr. Eric Poon: Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, and Why We Must Kiss a lot of Frogs to Find Real Innovation

TDP 204: Oracle Health’s Chairman, Dr. David Feinberg: How Oracle Health has Reimagined the EHR in the AI Era, The Next Frontier For Agentic Workflows, and Strategic Bets Oracle Health is Making

TDP 203: Southern Illinois Healthcare's CHIE Dr. Karl Kochendorfer: The Real Path to AI-augmented Clinical Messaging, The Role of LLMs for Patient Interactions, and How AI can actually make Clinicians More Human

TDP 202: Penn State Health’s Dr. Chris DeFlitch: What Healthcare Can Learn From Disney, Eliminating Waiting from Emergency Rooms, and Why Digital Transformation is Still About People Taking Care of People

TDP 201: Fairview Health Service’s Dr. Sameer Badlani: Creating New Platforms for Healthcare Delivery, Bringing Retail-Quality Experiences to Healthcare, and Proven Frameworks for Evaluating Tech Value

TDP 200: Sutter Health’s CMIO Dr. Veena Jones: Scaling Ambient AI for Real-World ROI, Involving Patients to Design AI Inbox Responses that Actually Work, and Moving Beyond Pajama Time to True Fulfillment

TDP 199: Mount Sinai’s CDTO Robbie Freeman: Enabling Clinician Led AI Innovation, Embedding Forward-Deployed Engineers into Clinical Workflows, and Empowering Nurses to Lead Ethical AI

TDP 198: OSF HealthCare’s Roopa Foulger: Why 80% of Healthcare AI Fails in the Real World, Inside OSF’s Three-Horizon Innovation Strategy, and When to Break the Rules of Evidence-Based Tech

TDP 197: Parkview Health’s CMIO Dr. Mark Mabus: From Escape-Room Training to TikTok-style Edutainment, Infusing Creativity into Healthcare IT Training, and Preparing Clinicians for the Future of the EHR

TDP 196: Stanford Children’s CHIO Dr. Natalie Pageler: The Hidden Pediatric Data Crisis, How AI Is Best Used in Pediatrics, and Preventing Automation Complacency in Medicine

TDP 195: Intermountain Health’s CHIO Dr. Moores Todd: What She Learned about Healthcare from a Near-Death Experience, Sustaining Informatics Through ‘Gardening Mode’, and How AI Agents Will Shape Healthcare

TDP 194: Becker’s 2025 Debrief: From Swag Bags to Note Bloat, What Health Tech Conferences should do Differently and the Most Interesting Ideas We Heard

TDP 193: UCSD Health’s Dr. Amy Sitapati: How AI Agents May Impact Data Cleanliness, Why Clinicians Need to Get Their Hands Wet with AI, and Understanding Patient Preferences to Personalize Care

TDP 192: UCLA Health’s CMIO Dr. Eric Cheng: Applying Randomization to Informatics, Creating AI-Enabled, Personalized EHR Experiences for Every Clinician, and Advancing Equity Through Accurate Data

TDP 191: Kettering Health’s CMIO Dr. Albert Bonnema: Combining EHR, genomics, and AI for breakthroughs in precision medicine, risks of AI use in medical education, and Barriers to making personalized medicine standard

TDP 190: KUMC’s former CMIO Dr. Greg Ator: Why AI Chart Summarization is the Next Dominant Use Case, Having a CMIO in Every Clinical Department, and Could a Startup Disrupt the Major EHR Incumbents?

TDP 189: HonorHealth’s CMIO Dr. Craig Norquist: What the Healthcare C-Suite can learn from the Navy, Where AI Agents best fit in Healthcare, and How being a Clinician-Patient Exposes Healthcare Inequities

TDP 188: UW Health’s Dr. Joel Gordon and Stacy Rasmussen: Building a Successful Digital Transformation Dyad, Leading and Lagging Indicators of Success with AI, and Measuring ROI with Rigor for AI Scribes

TDP 187: Niagara Health’s Sonali Kohli: Lessons from a Modern Day EHR Implementation, Establishing Guardrails for Safe AI, and Success with Digital Care Journeys for Remote Surgical Monitoring

TDP 186: SE Health’s CDO Robert Slepin: Implementing EHRs Globally, Strategic Recommendations for EHR Companies, and Keys to Mitigate Risk with Large-Scale Digital Transformation

TDP 185: Cedars-Sinai’s Dr. Shoma Desai: Scaling AI-powered Virtual Urgent Care, Why Virtualists Can Get More Face Time with Patients, and Understanding Customer Acquisition Costs to Sustain Innovation

TDP 184: AMDIS 2025 Recap: What's so Magical about Ojai, Why Healthcare's Biggest Risk may be Adopting AI Too Slowly and Sharing our Secret Sauce for Patient Engagement

TDP 183: Veteran CIO/CDO Dr. Alistair Erskine: Proving ROI for AI, Chat-based AI interfaces for the EHR, and Why Every Health System should Hire a Chief Financial Informatics Officer

TDP 182: NYU Langone Health's Dr. Jonah Feldman: Evaluating Human vs AI-generated Patient Summaries, Using AI to Simplify Patient Discharge Info, and Does Your EHR Respect you?

TDP 181: NYU Langone Health's Dr. Devin Mann: GenAI for Patient Communication, How to go from Research to Operational Use for Digital Health, and Balancing Short & Long-term Strategy with AI

TDP 180: Endeavor Health’s Justin Brueck: The Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, and Embedding Genomics into Patient Care

TDP 179: Froedtert Health’s Dr. Brad Crotty: What Startups Get Wrong Working With Health Systems, Using Qualitative Data to Understand why Tech Isn’t Working, and Should Health Systems Still Have Venture Arms in 2025?

TDP 178: UVA Health’s CMIO Dr. Andrew Markowski: Why AI Models Succeed or Fail, the Standardization Myth, and How to Increase Your Sphere of Influence For Better Change Management

TDP 177: Epic XGM Debrief: Making History as the First Vendors to Exhibit at XGM, Accelerating Care Companion Adoption with SeamlessMD, and the Best Conference Food in Healthcare

TDP 176: Stanford's Dr. Mike Pfeffer: Why we Shouldn't Always Want "Human in the Loop" for AI, Why AI Prediction Models are Only as Useful as the Problems they Solve, and Where AI Scribes Must Evolve

TDP 175: Geisinger’s CMIO Dr. Ben Hohmuth: Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, and Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload

TDP 174: LifeBridge Health’s CIO/CDO Tressa Springmann: The Economics of AI, How to Move Quickly with AI Governance, and Beekeeping as a Healthcare Leadership Metaphor

TDP 173: Emory Healthcare’s CMIO Dr. Nitu Kashyap: Scaling AI Scribes System-Wide, Training the Next Generation of Clinicians to use AI, and Making CDS Work in 5 Seconds or Less

TDP 172: U of Rochester’s Dr. Michael Hasselberg & Catholic Health’s Michael Mainiero: Why Most AI Pitches Fail, Startup Red Flags, and the One Word That Will Get You Blacklisted from Health Systems

TDP 171: UofU Health’s Laura Marquez: Dark Green v. Light Green Dollars For ROI, Why Healthcare Leaders Need to be More Comfortable Killing Old Tech, and How Patients are the Most Underutilized Care Team Members

TDP 170: HIMSS 2025 Debrief: Riding the Epic Banana, The "Cream Incident", and Revealing the Most Provocative Ideas we Heard

TDP 169: Allegheny Health Network’s Joseph Seliski & Dr. James Solava: Piloting 3 AI Scribes at Once, Reducing Friction for Clinicians to Use AI, and Rethinking Medical Education in the World of AI

TDP 168: ViVE 2025 Debrief: AI Hype vs Reality, What Are Ambient Scribe Vendors Actually Building Next, and Was it Really Worth Going To?

TDP 167: UChicago Medicine’s CMIO Dr. Sachin Shah: Why Clinicians Must Stay in the Driver’s Seat of AI, The Risk of De-Skilling Clinicians with AI Documentation, and Tackling Digital Health Equity

TDP 166: Memorial Healthcare System’s CDIO Jeff Sturman: Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, and The Promise of Digital Twins

TDP 165: UnityPoint Health’s Regional CMIO Dr. Jon Senkler: The Ideal Clinical AI Co-Pilot, Why AI is like a Scalpel that can help or harm, and How Ambient AI Reduces in-the-moment Cognitive Burden

TDP 164: NYU Langone Health's CMIO Dr. Paul Testa: How being a Lawyer made him a Different Type of CMIO, NYU's Approach to Generative AI, and Shifting the EHR from Inputs to Outputs in the Next Decade

TDP 163: MetroHealth’s Chief Health AI Officer Dr. Yasir Tarabichi: How to Succeed with AI Sepsis Models (where others failed), Using AI to Fix Broken Processes, and Why Informatics Should Lead AI

TDP 162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI

TDP 161: City of Hope’s Associate CMIO Dr. Finly Zachariah: AI for Palliative Care, Gaps in Palliative Care Today and Spinning Out a Startup From a Hospital to Solve Them

TDP 160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?

TDP 159: Hennepin Healthcare’s Brian Imdieke: From Human to AI Scribes, How to Optimize Clinician Adoption with AI, and Bridging Innovation Gaps in Safety Net Hospitals

TDP 158: UPMC's CMIO Dr. Rob Bart: What CMIOs Can Learn From Working at Health IT Vendors, Reducing Bias with AI, and Building Context-Aware Decision Support

TDP 157: Virtua Health's Dr. Tarun Kapoor: Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, and Adapting to the Quadruple Storm in Healthcare

TDP 156: KLAS Research's Adam Cherrington: What Healthcare Can Learn from the DMV, The Power of Patient Voice, and Red Flags and Green Flags for Patient-Centric Vendors

TDP 155: Ochsner Health’s CMIO Dr. Louis Jeansonne: Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, and What it Takes to Achieve Epic 10 Gold Stars

TDP 154: UChicago Medicine's CMIO Dr. Cheng-Kai Kao: Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, and Calculating ROI for Hospital at Home

TDP 153: Endeavor Health's Dr. Nirav Shah: AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, and Is There Such a Thing as Too Much Data?

TDP 152: Bon Secours Mercy Health’s Dr. Mark Townsend: Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, and Why “Situational Awareness” Prevents Innovation Failure

TDP 151: SSM Health’s CMIO: Dr. Ann Cappellari: A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, and Should clinician burnout really be measured by number of clicks?

TDP 150: Yale’s CHIO Dr. Allen Hsiao: Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, and How to use MyChart for Equitable Research Participation

TDP 149: CHA’s CMIO and Shift’s Co-Founder, Dr. Hannah Galvin: Equitable Interoperability, Making AI Scribes Work for Pediatrics, and Building National Standards for Data Segmentation

TDP 148: Becker's Health IT conference recap: Most provocative ideas we heard, podcast guest cameos, putting vendors in the dungeon, and are we really OK moving to the Hyatt?

TDP 147: Northwestern Medicine’s Director of Innovation, Kali Arduini Ihde: Scaling AI Scribes, Launching a Start Up Accelerator, and Creating a Safe Space for Innovation

TDP 146: NerdMDs Co-founder & Heidi Health CMO Dr. Adam Carewe: What Actually Happened at Kaiser Permanente with AI Scribes, How CMIOs Think About Vendor Selection, Problems Old Culture Orgs face with New Tech

TDP 145: Duke’s Chief Analytics & Medical Information Officer, Dr. Armando Bedoya: How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, and Alleviating Admin Burden with AI