Digital Patient Podcast

TDP 162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI

January 20, 2025
By
seamless

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Richard (Rich) Zane, Chief Innovation Officer at UC Health, about "Eliminating Pilotitis, Balancing Innovation with Financial Realities, Simplifying Clinical Workflows Before Adding AI, and more..." Click the play button to listen or read the show notes below.

Audio:

Guest(s):

  • Dr. Richard Zane, Chief Innovation Officer at UC Health
  • Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 162 - Show Notes:

[00:00:07] Episode preview

[00:02:52] From Elementary School Teacher to Emergency Physician

[00:05:42] Defining Innovation at UC Health: Intelligence and Pragmatism

[00:09:30] Eliminating Pilotitis

[00:13:34] Building Scalable and Actionable Decision Support

[00:19:34] Scaling Virtual Health Across the Care Continuum

[00:23:48] Balancing Innovation with Financial Realities

[00:29:21] Actionable AI and the Role of Clinician Workflow

[00:35:30] Guiding Principles: Scaling Impact Beyond UC Health

Fast 5 Lightning Round:

  1. Favorite Book or Book You’ve Gifted the Most:
    Measure What Matters by John Doerr and The No Asshole Rule by Robert Sutton.
  2. Person Dead or Alive You’d Love to Meet:
    Thomas Jefferson.
  3. Super strength, super speed, or mind reading:
    Mind Reading.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    The regulatory burden.
  5. Last Film/TV Show:
    Yellowstone.

TDP 162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI

Posted by:
seamless
on
January 20, 2025

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Richard (Rich) Zane, Chief Innovation Officer at UC Health, about "Eliminating Pilotitis, Balancing Innovation with Financial Realities, Simplifying Clinical Workflows Before Adding AI, and more..." Click the play button to listen or read the show notes below.

Audio:

Guest(s):

  • Dr. Richard Zane, Chief Innovation Officer at UC Health
  • Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 162 - Show Notes:

[00:00:07] Episode preview

[00:02:52] From Elementary School Teacher to Emergency Physician

[00:05:42] Defining Innovation at UC Health: Intelligence and Pragmatism

[00:09:30] Eliminating Pilotitis

[00:13:34] Building Scalable and Actionable Decision Support

[00:19:34] Scaling Virtual Health Across the Care Continuum

[00:23:48] Balancing Innovation with Financial Realities

[00:29:21] Actionable AI and the Role of Clinician Workflow

[00:35:30] Guiding Principles: Scaling Impact Beyond UC Health

Fast 5 Lightning Round:

  1. Favorite Book or Book You’ve Gifted the Most:
    Measure What Matters by John Doerr and The No Asshole Rule by Robert Sutton.
  2. Person Dead or Alive You’d Love to Meet:
    Thomas Jefferson.
  3. Super strength, super speed, or mind reading:
    Mind Reading.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    The regulatory burden.
  5. Last Film/TV Show:
    Yellowstone.

Recent news from SeamlessMD

TDP 180: Endeavor Health’s Justin Brueck: The Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, and Embedding Genomics into Patient Care
June 12, 2025

TDP 180: Endeavor Health’s Justin Brueck: The Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, and Embedding Genomics into Patient Care

Learn More
TDP 179: Froedtert Health’s Dr. Brad Crotty: What Startups Get Wrong Working With Health Systems, Using Qualitative Data to Understand why Tech Isn’t Working, and Should Health Systems Still Have Venture Arms in 2025?
June 5, 2025

TDP 179: Froedtert Health’s Dr. Brad Crotty: What Startups Get Wrong Working With Health Systems, Using Qualitative Data to Understand why Tech Isn’t Working, and Should Health Systems Still Have Venture Arms in 2025?

Learn More
TDP 178: UVA Health’s CMIO Dr. Andrew Markowski: Why AI Models Succeed or Fail, the Standardization Myth, and How to Increase Your Sphere of Influence For Better Change Management
May 30, 2025

TDP 178: UVA Health’s CMIO Dr. Andrew Markowski: Why AI Models Succeed or Fail, the Standardization Myth, and How to Increase Your Sphere of Influence For Better Change Management

Learn More