Digital Patient Podcast

TDP 162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI

January 20, 2025
By
seamless

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Richard (Rich) Zane, Chief Innovation Officer at UC Health, about "Eliminating Pilotitis, Balancing Innovation with Financial Realities, Simplifying Clinical Workflows Before Adding AI, and more..." Click the play button to listen or read the show notes below.

Audio:

Guest(s):

  • Dr. Richard Zane, Chief Innovation Officer at UC Health
  • Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 162 - Show Notes:

[00:00:07] Episode preview

[00:02:52] From Elementary School Teacher to Emergency Physician

[00:05:42] Defining Innovation at UC Health: Intelligence and Pragmatism

[00:09:30] Eliminating Pilotitis

[00:13:34] Building Scalable and Actionable Decision Support

[00:19:34] Scaling Virtual Health Across the Care Continuum

[00:23:48] Balancing Innovation with Financial Realities

[00:29:21] Actionable AI and the Role of Clinician Workflow

[00:35:30] Guiding Principles: Scaling Impact Beyond UC Health

Fast 5 Lightning Round:

  1. Favorite Book or Book You’ve Gifted the Most:
    Measure What Matters by John Doerr and The No Asshole Rule by Robert Sutton.
  2. Person Dead or Alive You’d Love to Meet:
    Thomas Jefferson.
  3. Super strength, super speed, or mind reading:
    Mind Reading.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    The regulatory burden.
  5. Last Film/TV Show:
    Yellowstone.

TDP 162: UCHealth’s Dr. Richard Zane: Eliminating Pilotitis, Balancing Innovation with Financial Realities, and Simplifying Clinical Workflows Before Adding AI

Posted by:
seamless
on
January 20, 2025

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Richard (Rich) Zane, Chief Innovation Officer at UC Health, about "Eliminating Pilotitis, Balancing Innovation with Financial Realities, Simplifying Clinical Workflows Before Adding AI, and more..." Click the play button to listen or read the show notes below.

Audio:

Guest(s):

  • Dr. Richard Zane, Chief Innovation Officer at UC Health
  • Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 162 - Show Notes:

[00:00:07] Episode preview

[00:02:52] From Elementary School Teacher to Emergency Physician

[00:05:42] Defining Innovation at UC Health: Intelligence and Pragmatism

[00:09:30] Eliminating Pilotitis

[00:13:34] Building Scalable and Actionable Decision Support

[00:19:34] Scaling Virtual Health Across the Care Continuum

[00:23:48] Balancing Innovation with Financial Realities

[00:29:21] Actionable AI and the Role of Clinician Workflow

[00:35:30] Guiding Principles: Scaling Impact Beyond UC Health

Fast 5 Lightning Round:

  1. Favorite Book or Book You’ve Gifted the Most:
    Measure What Matters by John Doerr and The No Asshole Rule by Robert Sutton.
  2. Person Dead or Alive You’d Love to Meet:
    Thomas Jefferson.
  3. Super strength, super speed, or mind reading:
    Mind Reading.
  4. Something in Healthcare You Believe in That Others Might Find Insane:
    The regulatory burden.
  5. Last Film/TV Show:
    Yellowstone.

Recent news from SeamlessMD

TDP 206: MHS’ ACMIO Dr. Michael Weiss: Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, and Applying Goldilocks Principles to Governance
December 9, 2025

TDP 206: MHS’ ACMIO Dr. Michael Weiss: Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, and Applying Goldilocks Principles to Governance

Learn More
TDP 205: Duke Health’s Dr. Eric Poon: Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, and Why We Must Kiss a lot of Frogs to Find Real Innovation
December 4, 2025

TDP 205: Duke Health’s Dr. Eric Poon: Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, and Why We Must Kiss a lot of Frogs to Find Real Innovation

Learn More
Timmins and District Hospital Strengthens Mental Health Support with SeamlessMD
December 3, 2025

Timmins and District Hospital Strengthens Mental Health Support with SeamlessMD

Learn More