Use Cases & Workflows
From pre-op prep through chronic care management, see the use cases health systems implement on SeamlessMD — each one paired with a real customer story.
Pre & post-surgery care
Keep patients engaged and on track from pre-op prep through post-op recovery – increasing same-day surgery, improving adherence to ERAS, and reducing length of stay, readmissions, and cost per patient.


Advocate uses SeamlessMD across surgical services to reduce length of stay, readmissions, and mortality.
Population health management
Close care gaps and succeed in value-based care by automating outreach for overdue screenings and using remote monitoring to keep chronic conditions like hypertension under control.
University of Rochester Medicine rolls out SeamlessMD to improve blood pressure control.
Remote patient monitoring
Remotely monitor patient vital signs and symptoms across post-surgical care, chronic care management, cancer treatment, palliative care, and more.


Thunder Bay Regional uses SeamlessMD for hospital-wide remote patient monitoring.
Chronic care management
Keep patients engaged and on track across chronic conditions with evidence-based education, remote symptom monitoring, and real-time alerts to help care teams intervene before exacerbations, ER visits, and readmissions occur.


Horizon Health Network deploys SeamlessMD province-wide for congestive heart failure.
CMS TEAM Model
Succeed under the mandatory TEAM model by standardizing care pathways, reducing length of stay, preventing readmissions, automating PROM collection, and transitioning more patients safely home.
See how digital care journeys reduce length of stay, prevent readmissions and automate PROMs for CMS TEAM episodes.
PROM data collection
Automatically collect and manage validated patient-reported outcome measures (PROMs) across the entire episode of care – supporting quality reporting, accreditation, value-based care programs, and CMS compliance.


Collecting patient-reported outcome measures (PROMs) at 70% response rate.
Enterprise content & AI enablement
Power your Conversational AI patient chatbot or deliver digital, multimedia education to all populations – leveraging our evidence-based content library.
Novant Health leverages SeamlessMD care plan content to power Aubrey—its AI virtual assistant for pre- and post-surgery guidance.
Automate bariatric referral-to-surgery to increase surgical volumes
Automate patient navigation from referral to surgical clearance – keeping patients on track with reminders and to-do lists while giving coordinators real-time visibility into progress, bottlenecks, and who's ready to schedule.
UAB implements SeamlessMD to transform the bariatric journey and streamline patients getting clearance for surgery.
Pre-anesthesia optimization
Digitize pre-op intake, automate risk stratification and triage, and give care teams real-time visibility into every patient's status – reducing bottlenecks and increasing surgical throughput.
William Osler Health System digitizes the pre-anesthesia process with SeamlessMD to improve surgical throughput.
EHR-Integrated workflows that improve outcomes

Advocate Health
↓ 89% Mortality (Pancreas Surgery)
↓ 60% Readmissions (Colorectal Surgery)
↓ 31% ED Visits (Colorectal Surgery)
North Bay Regional Health Centre
↓ 78% 30-Day Readmissions
↓ 54% 30-Day ED Visits
↓ 50% Length of Stay

Horizon Health Network
↓ 52% Readmissions
↓ 47% ED Visits (Cardiac Surgery)
↓ 42% Length of Stay
Ready to run these workflows in your health system?
Get started with SeamlessMD in as little as 6 weeks with clinical content built for your service lines from day one.
