TDP 174: LifeBridge Health’s CIO/CDO Tressa Springmann: The Economics of AI, How to Move Quickly with AI Governance, and Beekeeping as a Healthcare Leadership Metaphor

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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Tressa Springmann, Chief Information and Digital Officer at LifeBridge Health, about "The Economics of AI, How to Move Quickly with AI Governance, Beekeeping as a Healthcare Leadership Metaphor, and more..." Click the play button to listen or read the show notes below.
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Audio:

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Guest(s):

• Tressa Springmann, Chief Information and Digital Officer at LifeBridge Health
• Dr. Joshua Liu, Co-founder & CEO at SeamlessMD

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‍Episode 174 - Show Notes:

[00:00:07] Episode preview

[00:04:30] From Molecular Biology to Digital Healthcare

[00:08:42] From Enabler to Equal Partner in Digital Strategy

[00:11:26] Risks of Being 'Digital-First' Without Backup

[00:16:59] Why AI's Highest ROI Might Be Governance

[00:19:45] What’s Overhyped? AI as a Cost Saver

[00:23:04] Rethinking Ambient AI ROI

[00:26:31] Aligning Incentives: Who Pays, Who Benefits

[00:27:45] Vendors Must Stop Selling Hot Dogs

[00:30:51] On Oracle Health’s AI-First Bet

[00:35:09] Using Patient Data to Improve Staff Retention

[00:40:37] Skip-Level Leadership & Stay Interviews

[00:46:09] Beekeeping, Leadership, and the Power of Patience

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Fast 5 Lightning Round:

1. What is your favorite book or book you’ve gifted the most?
   Cutting for Stone or anything by Abraham Verghese; also a fan of Malcolm Gladwell
2. If you could instantly master any skill, what would it be?
   "Hospitality... I’d love to make people feel comfortable in any conversation, like those natural connectors you just enjoy being around."
3. Would you rather have Super strength, super speed, or the ability to read people’s minds?
   Super strength.
4. What is something in healthcare you believe that others might find insane?
   "The complexity of billing."
5. What is the last movie or TV show you saw, and what did you think of it?
   The Leopard

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