TDP 160: Inova Health’s CMO Dr. Neeta Goel: Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?

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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Neeta Goel, Chief Medical Officer, Clinically-Integrated Network, and VP, Clinical Excellence, Ambulatory Services at Inova Health, about "Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?" Click the play button to listen or read the show notes below.
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Audio:

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Guest(s):

• Dr. Neeta Goel, CMO, Clinically-Integrated Network, and VP, Clinical Excellence, Ambulatory Services at Inova Health
• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

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‍Episode 160 - Show Notes:

[00:00:07] Episode preview

[00:04:17] Journey to Medicine: How patient interactions in rural India combined with a passion for whole-person care solidified Dr. Goel's decision to pursue family medicine

[00:07:08] The Critical Role of Quality and Patient Safety

[00:12:51] Scaling Depression Screenings Across Inova Health

[00:20:27] Challenges with Charging for MyChart Messaging and Clinician Adoption

[00:29:02] Reducing Low-Value Care

[00:33:39] Balancing Clinical and Financial Outcomes

[00:38:34] Reframing Value-Based Care

[00:43:34] Educating Teams on Value-Based Care

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Fast 5 Lightning Round:‍
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1. Favorite Book or Book You’ve Gifted the Most:
   Compassionomics by Stephen Trzeciak and Anthony Mazzarelli.
2. Person Dead or Alive You’d Love to Meet:
   Mother Teresa.
3. Super strength, super speed, or mind reading:
   Mind Reading.
4. Something in Healthcare You Believe in That Others Might Find Insane:
   The concept of value-based care.
5. Last Film/TV Show:
   Missing