Improve Procedure Preparation & Reduce Last Minute Cancellations with Digital Care Journeys for Ophthalmology

Partnered with leading health systems to improve patient care

How SeamlessMD Works

Digital Patient EngagementOur Digital Care Journeys for Ophthalmology enable providers to virtually engage, connect and monitor patients before, during, and post procedure. For organizations experiencing backlogs or long wait times, our cataract program enables care teams to triage the wait list by administering surveys and monitoring patients’ eye health while they wait. The care plan has been developed for patients undergoing cataract surgery. Patients can easily access the SeamlessMD Digital Care Journey on their own smartphone, tablet, or computer.
Personalized Interactive EducationDeliver interactive personalized care plans, including reminders, to-do-lists, videos, and evidence-based education developed by our experienced team of healthcare specialists and customized to match your protocols. Keep patients on track with pre and post-op expectations, surgery readiness surveys, instructions, and reminders days to weeks before surgery to improve patient satisfaction and quality of life while waiting for surgery. Reminders like to wear sunglasses, an eye shield, and to use artificial (fake tear) eye drops, and education around cataracts, what happens during cataract surgery, exercises for fall prevention, managing diabetes, how to use a screen reader, tips for home safety, and more.
Empower Patients with Self-Care ToolsMinimize your patients’ anxiety by giving them access to self-management and self-care tools via an evidence-based digital library they can access 24/7/365. While recovering at home post-surgery, patients can self-report data such as symptoms, eye photos, warmness or swelling of the eye, sudden changes in vision, signs of retinal detachment and pain through the platform remotely, enabling them to actively participate in their own care.
Track Patient ProgressAutomate the collection of Patient-Reported Outcomes across the episode of care, such as pain, light sensitivity, blurriness, red eye, satisfaction surveys, and validated PRO surveys.
Remote Patient Monitoring
Use alerts and dashboards to monitor post-op issues such as pain, eye photos, as well as compliance with post-op eye drop protocol, and more to intervene sooner for patients at-risk.
Analytics & Reporting
Analyze aggregate data through custom reports and dashboards to accelerate quality improvement.
EHR Integration
Use standalone or integrate with your EHR – SeamlessMD is the only Digital Care Journey platform validated by both Epic and Oracle Cerner and has live integrations with Epic, Oracle Cerner, and MEDITECH.

Top 5 Considerations for Selecting and Implementing Digital Care Journeys to Improve the Healthcare Consumer Experience

Check out our podcast: Best Practices for Implementing Digital Patient Engagement

Featuring Customer Success expert, Meherazade Sumariwalla MHA, Vice President of Customer Success at SeamlessMD and Dr. Joshua Liu, Co-founder & CEO at SeamlessMD.
Go to podcast episode

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