Partnered with leading health systems to improve patient care

How SeamlessMD Works

Digital Patient EngagementOur Digital Care Journeys for Colorectal surgery enable providers to virtually engage, connect and monitor patients before, during, and post procedure. The care plan has been developed for patients undergoing colorectal surgery, such as small and large bowel resections, ostomies (ileostomy, colostomy) and ostomy reversals. Patients can easily access the SeamlessMD Digital Care Journey for Colorectal Surgery on their own smartphone, tablet, or computer.
Personalized Interactive EducationDeliver interactive personalized care plans, including reminders, to-do-lists, videos, and evidence-based education developed by our experienced team of healthcare specialists and customized to match your protocols. Digital reminders include how to prepare and when to drink their bowel prep, smoking cessation, pre-operative nutritional care/diet, guidance on how to manage blood sugars and more. Pre-op and post-op education includes what to expect before and after the colorectal surgery, exercise and mobility, dietary recommendations, ostomy care, incision care and more.
Empower Patients with Self-Care ToolsMinimize your patients’ anxiety by giving them access to self-management and self-care tools via an evidence-based digital library they can access 24/7/365. While recovering at home post-surgery, ostomy problems, patients can self-report data such as belly pain, fever, dehydration, nausea through the platform remotely, enabling them to actively participate in their own care.
Track Patient ProgressAutomate the collection of Patient-Reported Outcomes across the episode of care, such as pain, fever, opioid usage, compliance, satisfaction surveys, and validated PRO surveys such as PROMIS10 and QoR. Measure compliance and adherence to care plans and Enhanced Recovery After Surgery (ERAS) protocols.
Remote Patient Monitoring
Use alerts and dashboards to monitor patients after discharge and intervene sooner for patients at-risk.
Analytics & Reporting
Analyze aggregate data through custom reports and dashboards to accelerate quality improvement.
EHR Integration
Use standalone or integrate with your EHR – SeamlessMD is the only Digital Care Journey platform that has turn-key integration partnerships with Epic, Oracle Cerner, and MEDITECH.

Case Study: Reduces 30-Day Readmissions by 60% for Colorectal Surgery

“SeamlessMD has been a key partner in our system’s quality and patient safety strategy by enhancing communication between patients and care teams through a digital care solution. The use of digital education, remote patient monitoring and alerts to consistently engage with patients beyond the hospital setting to address any post-surgical complications were a significant factor in reducing readmissions and ED visits while increasing ERAS compliance.”

Dr. Brent Matthews
Surgeon-in-Chief, Atrium Health

Research: Saving $2300+ per patient

"The mean LOS and SSI rates for those enrolled versus not enrolled in the phone application was 4.4 days versus 6.4 days (p = 0.006) and 3.4% versus 11.3% (p = 0.019), respectively. The mean total cost of patients enrolled was $11,560; total cost of those not enrolled was $13,946 (p = 0.024)."

Research: Reducing 30-day readmissions by 66% for Colorectal surgery

"Patient satisfaction with the app was high, with 92% of patients reporting overall satisfaction as good or excellent. The 30-day readmission rate was 6% and was lower than the 30-day readmission rate of 18% reported for the 4 months prior to the start of the study."

Dr. Erin Kennedy
Head of the Division of General Surgery, Mount Sinai Hospital
View Research

Check out our podcast: Using Digital Patient Engagement for Colorectal Surgery

Featuring Dietician and Patient Education Specialist, Ms. Daniela Faykoo-Martinez RD, MHSc and Dr. Joshua Liu, Co-founder & CEO at SeamlessMD.
Go to podcast episode

Colorectal Patient Testimonials

Decrease anxiety

“I was very much less anxious and felt empowered and part of my recovery team. Very awesome resource.”

Reduce unnecessary phone calls to care team

“Extra information if I was having any symptoms so I did not need to call the nurse due to the help the information gave me.”

Set clear expectations throughout patient journey

“I liked that the program anticipated what my questions or concerns might be at different stages after surgery. By asking about those specific instances, I felt more relieved that what I was experiencing was completely expected.”

Catch complications sooner

“I had just barely finished the survey the day I mentioned severe back pain and something about a possible blockage, when [surgeon]’s nurse called to ask more about my symptoms. The app greatly assisted in getting me medical attention quickly, before I had any tissue death in the intestine.”

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