TDP 166: Memorial Healthcare System’s CDIO Jeff Sturman: Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, and The Promise of Digital Twins

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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jeffrey Sturman, CDIO at Memorial Healthcare System, about "Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, The Promise of Digital Twins, and more..." Click the play button to listen or read the show notes below.
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Audio:

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Guest(s):

• Jeff Sturman, Chief Digital and Information Officer at Memorial Healthcare System
• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

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‍Episode 166 - Show Notes:

[00:00:07] Episode preview

[00:02:05] From a Family of Doctors to a Digital Healthcare Leader

[00:04:11] Lessons from Consulting and the Leap to Memorial Healthcare

[00:08:49] Getting ‘Bit by the Tech Bug’

[00:09:10] AI Scribes & Ambient Listening

[00:11:46] Why Governance & Physician Buy-In Are Critical for AI Success

[00:14:20] EHRs vs. Third-Party AI: Are Today’s Partners Tomorrow’s Competitors?

[00:17:00] The Low-Hanging Fruit for AI: Revenue Cycle & Business Operations

[00:19:37] Overcoming AI Skepticism: Communication & Change Management

[00:25:10] Balancing Innovation with Keeping the Lights On

[00:32:05] Improving Consumer Experience in Healthcare: The Next Frontier

[00:36:35] The Future of Digital Twins in Healthcare

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Fast 4 Lightning Round:‍
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1. Favorite Book or Book You’ve Gifted the Most:
   The Light We Carry by Michelle Obama.
2. Person Dead or Alive You’d Love to Meet:
   His grandfather.
3. Super strength, super speed, or mind reading:
   Mind reading.
4. Something in Healthcare You Believe in That Others Might Find Insane:
   That even the best specialists don’t always have the answer.

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