TDP 152: Bon Secours Mercy Health’s Dr. Mark Townsend: Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, and Why “Situational Awareness” Prevents Innovation Failure

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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health, about "Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, Why “Situational Awareness” Prevents Innovation Failure, and more..." Click the play button to listen or read the show notes below.
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Audio:

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Guest(s):

• Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health
• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

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‍Episode 152 - Show Notes:

[00:00:07] Episode preview

[00:04:24] From Cardiology to Leadership: A Journey of Problem Solving

[00:05:51] Applying Cardiology Skills to Innovation in Healthcare

[00:07:26] Biggest Mistakes Startups Make When Approaching Health Systems

[00:09:22] Finding Balance Between Specialized and System-Wide Innovations

[00:11:08] Aligning AI with Patient Care and Avoiding Mission Creep

[00:14:38]The Human Element in Medicine: AI Should Augment, Not Replace

[00:19:20] Sandbox Markets and Encouraging Innovation with “Skin in the Game”

[00:29:00] Investing through Acrete and working with Nordic

[00:33:04] Situational Awareness and Team Collaboration in Innovation

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Fast 5 Lightning Round:‍

1. Favorite book or book you've gifted the most:
   The Undoing Project by Michael Lewis.
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2. Person to Meet—either dead or alive:
   Ambraham Lincoln
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3. Super strength, super speed, or mind reading:
   Super speed.
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4. Something in Healthcare You Find Insane:
   The heavy regulatory environment.
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5. Last Film/TV Show:
   Sight, starring Greg Kinnear and Terry Chen.