TDP 181: NYU Langone Health's Dr. Devin Mann: GenAI for Patient Communication, How to go from Research to Operational Use for Digital Health, and Balancing Short & Long-term Strategy with AI

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Devin Mann, Strategic Director, Digital Health Innovation at NYU Langone Health, and Director, Section of Digitally Enabled Care at NYU Grossman School of Medicine, about "GenAI for Patient Communication, How to go from Research to Operational Use for Digital Health, Balancing Short & Long-term Strategy with AI, and more..." Click the play button to listen or read the show notes below.
‍

Audio:

‍

Guest(s):

• Dr. Devin Mann, Strategic Director, Digital Health Innovation at NYU Langone Health, and Director, Section of Digitally Enabled Care at NYU Grossman School of Medicine
• Dr. Joshua Liu, Co-founder & CEO at SeamlessMD

‍

‍Episode 181 - Show Notes:

[00:00:07] Episode preview

[00:04:40] From psychology and rural medicine to digital health innovation

[00:14:05] Integrating research initiatives closely with healthcare operations for practical impact

[00:19:04] Finding balance between short-term and long-term strategy with rapidly evolving AI tools

[00:24:08] Prioritizing disciplined, user-centered design to avoid technological waste

[00:26:52] Exploring Generative AI's potential and limitations in patient communication

[00:31:53] Transitioning from pilots to scalable "proof of concept" approaches in digital health

[00:34:14] Overcoming barriers for niche healthcare innovations through strategic stakeholder engagement

[00:38:53] Designing digitally enabled care models centered around patient convenience and ease

‍

Fast 5 Lightning Round:

1. What is your favorite book or book you’ve gifted the most?
   Shadow of the Wind by Carlos Ruiz Zafón.
2. If you could instantly master any skill, what would it be?
   Cooking or carpentry.
3. Would you rather have Super strength, super speed, or the ability to read people’s minds?
   None of the above; flying.
4. What is something in healthcare you believe that others might find insane?
   How most clinical documentation is irrelevant to patient care; notebloat.
5. What is the last movie or TV show you saw?
   The Challenger and Dopesick.

‍

The Digital Patient has been recognized as Feedspot's #1 Patient Engagement Podcast of 2025. Thank you to our listeners for making this happen!