Healthcare Innovation Stories

The 2nd Annual Seamless Care Awards

May 1, 2025
By
Seamless

We’re excited to kick off the second annual Seamless Care Awards — a program created to celebrate the incredible achievements of our healthcare partners. These awards spotlight the exceptional work our partners do to improve patient care through digital innovation, change management, and research.

This year, we’ve been blown away by the level of impact across our partner network. From scaling digital care journeys to achieving meaningful improvements in patient outcomes, each finalist represents a commitment to transforming the healthcare experience.

After a thorough review of engagement data, implementation milestones, outcome metrics, and customer stories, our Customer Success team has selected the top finalists in each category:

  1. Patient Engagement:
    • Patient Advocacy Award: Honoring the health system with the highest patient adoption of digital care journeys.
    • Finalists: Quinte Health, Brant Community Healthcare System, Dr. Friedrich Boettner

      Winner: Quinte Health

    • Active Patient Participation Award: Recognizing the hospital with the highest level of patient engagement.
    • Finalists: Dr. Freidrich Boettner, Southlake Health, Health Sciences North

      Winners (tied): Dr. Freidrich Boettner and Southlake Health

    • Excellence in Patient Experience Award: Awarded to the health system that achieves the highest patient satisfaction ratings with SeamlessMD.
    • Finalists: Trillium Health Partners, Middlesex Hospital Alliance, Kingston Health Sciences Centre

      Winner: Trillium Health Partners

  2. Change Management:
    • Lightning Transformation Award: For the fastest implementation of SeamlessMD.
    • Finalists: Timmins and District Hospital, Southlake Health, Health Sciences North

      Winner: Timmins and District Hospital

    • Change Agent of the Year Award: Celebrating the health system that has implemented the most SeamlessMD care plans in the past year.
    • Finalists: Health Sciences North, Halton Healthcare, Horizon Health Network

      Winner: Health Sciences North

    • Brand Ambassador Award: Awarded to the health system with the most innovative use of marketing and communications for their digital care journey strategy.
    • Finalists: Horizon Health Network, Oak Valley Health, Cornwall Community Hospital

      Winner: Horizon Health Network

  3. Innovation, Quality, and Research:
    • Research Trailblazer Award: For the health system that has published and presented the most research about SeamlessMD.
    • Finalists: MultiCare Health System, Southlake Health, Thunder Bay Regional Health Sciences Centre

      Winner: Thunder Bay Regional Health Sciences Centre

    • Impactful Improvement Award: Recognizing the health system with the biggest improvement in patient outcomes.
    • Finalists: MultiCare Health System, North Bay Regional Health Centre, Vancouver Coastal Health

      Winner: MultiCare Health System

    • Innovation in Healthcare Delivery Award: For the most innovative use of SeamlessMD in healthcare delivery.
    • Finalists: William Osler Health System, Muskoka Algonquin Healthcare, Vancouver Coastal Health

      Winner: William Osler Health System

The 2nd Annual Seamless Care Awards

Posted by:
Seamless
on
May 1, 2025

We’re excited to kick off the second annual Seamless Care Awards — a program created to celebrate the incredible achievements of our healthcare partners. These awards spotlight the exceptional work our partners do to improve patient care through digital innovation, change management, and research.

This year, we’ve been blown away by the level of impact across our partner network. From scaling digital care journeys to achieving meaningful improvements in patient outcomes, each finalist represents a commitment to transforming the healthcare experience.

After a thorough review of engagement data, implementation milestones, outcome metrics, and customer stories, our Customer Success team has selected the top finalists in each category:

  1. Patient Engagement:
    • Patient Advocacy Award: Honoring the health system with the highest patient adoption of digital care journeys.
    • Finalists: Quinte Health, Brant Community Healthcare System, Dr. Friedrich Boettner

      Winner: Quinte Health

    • Active Patient Participation Award: Recognizing the hospital with the highest level of patient engagement.
    • Finalists: Dr. Freidrich Boettner, Southlake Health, Health Sciences North

      Winners (tied): Dr. Freidrich Boettner and Southlake Health

    • Excellence in Patient Experience Award: Awarded to the health system that achieves the highest patient satisfaction ratings with SeamlessMD.
    • Finalists: Trillium Health Partners, Middlesex Hospital Alliance, Kingston Health Sciences Centre

      Winner: Trillium Health Partners

  2. Change Management:
    • Lightning Transformation Award: For the fastest implementation of SeamlessMD.
    • Finalists: Timmins and District Hospital, Southlake Health, Health Sciences North

      Winner: Timmins and District Hospital

    • Change Agent of the Year Award: Celebrating the health system that has implemented the most SeamlessMD care plans in the past year.
    • Finalists: Health Sciences North, Halton Healthcare, Horizon Health Network

      Winner: Health Sciences North

    • Brand Ambassador Award: Awarded to the health system with the most innovative use of marketing and communications for their digital care journey strategy.
    • Finalists: Horizon Health Network, Oak Valley Health, Cornwall Community Hospital

      Winner: Horizon Health Network

  3. Innovation, Quality, and Research:
    • Research Trailblazer Award: For the health system that has published and presented the most research about SeamlessMD.
    • Finalists: MultiCare Health System, Southlake Health, Thunder Bay Regional Health Sciences Centre

      Winner: Thunder Bay Regional Health Sciences Centre

    • Impactful Improvement Award: Recognizing the health system with the biggest improvement in patient outcomes.
    • Finalists: MultiCare Health System, North Bay Regional Health Centre, Vancouver Coastal Health

      Winner: MultiCare Health System

    • Innovation in Healthcare Delivery Award: For the most innovative use of SeamlessMD in healthcare delivery.
    • Finalists: William Osler Health System, Muskoka Algonquin Healthcare, Vancouver Coastal Health

      Winner: William Osler Health System

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