Digital Patient Podcast

TDP 98: Monument Health's former CIO/CMIO, Dr. Stephanie Lahr: Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, and Thinking Upstream to Solve For Root Problems

March 30, 2023
By
seamless

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of "The Digital Patient" podcast, hosts Alan Sardana & Dr. Joshua Liu speak with Dr. Stephanie Lahr, President at Artisight & former CIO/CMIO at Monument Health, about "Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, Thinking Upstream to Solve For Root Problems, and more..." Click the play button to listen or read the show notes below.

Audio:

Video:

Guest(s):

  • Dr. Stephanie Lahr (@SJLahr), President at Artisight
  • Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 98 - Show Notes:

00:00: Introducing Stephanie Lahr, MD, CHIO, President at Artisight and former CIO/CMIO at Monument Health;

01:56: How Dr. Lahr became an internal medicine physician, her initial interest in women's health, and her willingness to switch residency programs to find the right fit;

03:52: How the devastation caused by Hurricane Ike led Dr. Lahr to realize the importance of electronic health records (EHRs) and their potential to improve patient care, which eventually led her to pursue a career in health informatics;

07:56: Why Dr. Lahr believes telehealth has the potential to transform patient delivery mechanisms and incentivize payment reform if it is tackling root problems,  rather than just increasing the number of telehealth visits;

12:15: Why Dr. Lahr stresses the importance of including clinicians in the development and implementation of AI and automation in healthcare, suggesting starting with less complicated problems to build knowledge and confidence while avoiding black box problems and inadvertently creating biases;

18:25: Why Dr. Lahr believes not every clinician needs to have a deep understanding of AI and algorithms, instead, they need enough clinical and technical understanding to be able to work together synergistically;

24:36: Why Dr. Lahr believes technology is crucial to healthcare and its advancement, but its deployment in healthcare, including EHRs, has traditionally been done at the expense of clinicians, resulting in burnout and a lack of trust in technology;

31:35: How Dr. Lahr first got involved with Artisight, an innovative platform that uses cameras, microphones, and RFID technologies to create a digital clinician that can automate certain elements of a clinician's work to make them more efficient and improve patient care;

39:45: Why Dr. Lahr believes the gradual implementation of AI in healthcare, starting with a digital window and communication tools for nurses to get used to the technology, then introducing a virtual nurse to assist with documentation and non-in-person interactions, builds trust with the team, while also teaching algorithms through the data collected by nurses;

43:23: Why Dr. Lahr believes Artisight will be used beyond hospitals and extended to hospital at home settings, emphasizing the importance of building knowledge, trust, and experience for clinicians and patients;

Fast 5 / Lightning Round:

  1. What is your favorite book or book you’ve gifted the most?
    "Upstream: The Quest to Solve Problems Before They Happen” by Dan Heath
  1. Who is a person–dead or alive–you’d love to meet?
    "Audrey Hepburn”
  2. Would you rather have Super strength, super speed, or the ability to read people’s minds?
    "Super speed”
  1. What is something in healthcare you believe that others might find insane?
    Stephanie's helpful trick or hint for the day: "The sense of smell is actually tied more to memory than any other sense. So, if you have some big event planned, you're getting married, you're going on a big vacation or trip or something that is really momentous and you really wanna hold onto it, find a smell to take with you.  It will forever be the best at taking you back to the memory of that day or that experience. More than pictures or anything else."
  1. If you could travel back in time to any event or moment, what would it be and why?
    "The moon landing. Specifically, if I were transported directly onto the moon."

TDP 98: Monument Health's former CIO/CMIO, Dr. Stephanie Lahr: Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, and Thinking Upstream to Solve For Root Problems

Posted by:
seamless
on
March 30, 2023

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of "The Digital Patient" podcast, hosts Alan Sardana & Dr. Joshua Liu speak with Dr. Stephanie Lahr, President at Artisight & former CIO/CMIO at Monument Health, about "Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, Thinking Upstream to Solve For Root Problems, and more..." Click the play button to listen or read the show notes below.

Audio:

Video:

Guest(s):

  • Dr. Stephanie Lahr (@SJLahr), President at Artisight
  • Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 98 - Show Notes:

00:00: Introducing Stephanie Lahr, MD, CHIO, President at Artisight and former CIO/CMIO at Monument Health;

01:56: How Dr. Lahr became an internal medicine physician, her initial interest in women's health, and her willingness to switch residency programs to find the right fit;

03:52: How the devastation caused by Hurricane Ike led Dr. Lahr to realize the importance of electronic health records (EHRs) and their potential to improve patient care, which eventually led her to pursue a career in health informatics;

07:56: Why Dr. Lahr believes telehealth has the potential to transform patient delivery mechanisms and incentivize payment reform if it is tackling root problems,  rather than just increasing the number of telehealth visits;

12:15: Why Dr. Lahr stresses the importance of including clinicians in the development and implementation of AI and automation in healthcare, suggesting starting with less complicated problems to build knowledge and confidence while avoiding black box problems and inadvertently creating biases;

18:25: Why Dr. Lahr believes not every clinician needs to have a deep understanding of AI and algorithms, instead, they need enough clinical and technical understanding to be able to work together synergistically;

24:36: Why Dr. Lahr believes technology is crucial to healthcare and its advancement, but its deployment in healthcare, including EHRs, has traditionally been done at the expense of clinicians, resulting in burnout and a lack of trust in technology;

31:35: How Dr. Lahr first got involved with Artisight, an innovative platform that uses cameras, microphones, and RFID technologies to create a digital clinician that can automate certain elements of a clinician's work to make them more efficient and improve patient care;

39:45: Why Dr. Lahr believes the gradual implementation of AI in healthcare, starting with a digital window and communication tools for nurses to get used to the technology, then introducing a virtual nurse to assist with documentation and non-in-person interactions, builds trust with the team, while also teaching algorithms through the data collected by nurses;

43:23: Why Dr. Lahr believes Artisight will be used beyond hospitals and extended to hospital at home settings, emphasizing the importance of building knowledge, trust, and experience for clinicians and patients;

Fast 5 / Lightning Round:

  1. What is your favorite book or book you’ve gifted the most?
    "Upstream: The Quest to Solve Problems Before They Happen” by Dan Heath
  1. Who is a person–dead or alive–you’d love to meet?
    "Audrey Hepburn”
  2. Would you rather have Super strength, super speed, or the ability to read people’s minds?
    "Super speed”
  1. What is something in healthcare you believe that others might find insane?
    Stephanie's helpful trick or hint for the day: "The sense of smell is actually tied more to memory than any other sense. So, if you have some big event planned, you're getting married, you're going on a big vacation or trip or something that is really momentous and you really wanna hold onto it, find a smell to take with you.  It will forever be the best at taking you back to the memory of that day or that experience. More than pictures or anything else."
  1. If you could travel back in time to any event or moment, what would it be and why?
    "The moon landing. Specifically, if I were transported directly onto the moon."

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