Healthcare Innovation Stories

SeamlessMD Supports Oak Valley Health in Enhancing the Patient Experience Through a Comprehensive Digital Care Journey Platform

March 28, 2023
By
SeamlessMD

Toronto, CanadaMarch 28, 2023 – SeamlessMD, a Digital Care Journey platform that has been widely adopted across North America by leading hospitals and health systems to enhance the delivery of digital care, announces its successful deployment of a remote patient monitoring system for Oak Valley Health. SeamlessMD’s patient-centric technology will help Oak Valley Health, one of Ontario’s leading community health care organizations providing high quality, patient-centred care to more than 437,000 patients each year, deliver an enhanced digital experience that guides patients step-by-step through their surgical journey. At this time, Oak Valley Health is rolling out SeamlessMD to digitally support patients undergoing hip, knee, shoulder, and spine surgeries.

With SeamlessMD, patients at Oak Valley Health are guided pre- and post-surgery via evidence-based education, reminders, videos, and progress tracking surveys and they can self-report data, all through their own device (e.g. smartphone, tablet, computer). Oak Valley Health’s teams also benefit from being able to remotely monitor patients, view patient data such as care journey compliance, survey results, and opioid use, as well as access alerts, allowing for faster intervention for patients at risk and the delivery of better care. The platform is fully compatible with Oak Valley Health’s patient information systems.

“We’re excited to integrate SeamlessMD’s remote patient monitoring solution into our efforts to provide comprehensive and enhanced care to our patients and enable them to play a more proactive role in their health care journey,” shared Erin Landry, Patient Care Director Surgical Services, Oak Valley Health. “SeamlessMD’s user-friendly platform will help strengthen our patient engagement and education, and combined with empowering our care teams to be able to remotely monitor patients, it will help further our mission of reducing length of stay, ED visits, readmissions, and phone calls, as well as improve our PROMs survey response rate and monitoring of antibiotic and opioid use.”

This initiative is aligned to Oak Valley Health’s key strategy of enhancing patient experience and engagement, as this digital tool has proven successful in helping patients follow the care plan prescribed by their care team, bringing reassurance to patients as they recover at home, automate the collection of patient-reported outcomes, and giving patients access to their own patient-reported outcomes (PROs).

“This collaboration with Oak Valley Health to accelerate their vision of elevating the patient experience and supporting their digital health goals is truly incredible,” said Dr. Joshua Liu, CEO and Co-founder, SeamlessMD. “We’re empowering patients with 24/7 access to evidence-based digital education, enabling care teams to better track patient recovery outside of the hospital to help shorten hospital stays freeing up resources for patients who need in-hospital care.” 

About SeamlessMD

SeamlessMD provides the leading Digital Care Journey platform for hospitals and health systems to engage, monitor, and stay connected with patients across healthcare journeys. 35+ clinical studies & evaluations have shown SeamlessMD to improve the patient experience while reducing hospital length of stay, readmissions, and ED visits. Health systems such as Horizon Health Network, Trillium Health Partners, William Osler Health System, Sunnybrook, University Hospitals, Baystate Health, and others use SeamlessMD to elevate the patient experience, improve outcomes and lower costs. Patients access digital care plans on their smartphones, tablets, or computers and are guided via reminders, education, and progress tracking. Providers receive alerts, monitor patients, and access analytics to deliver better care. SeamlessMD is directly integrated with leading EHRs such as Epic, Oracle Cerner, and MEDITECH. In 2022, SeamlessMD was named by the CAN Health Network as its Company of the Year. To learn more visit seamless.md.

SeamlessMD Supports Oak Valley Health in Enhancing the Patient Experience Through a Comprehensive Digital Care Journey Platform

Posted by:
SeamlessMD
on
March 28, 2023

Toronto, CanadaMarch 28, 2023 – SeamlessMD, a Digital Care Journey platform that has been widely adopted across North America by leading hospitals and health systems to enhance the delivery of digital care, announces its successful deployment of a remote patient monitoring system for Oak Valley Health. SeamlessMD’s patient-centric technology will help Oak Valley Health, one of Ontario’s leading community health care organizations providing high quality, patient-centred care to more than 437,000 patients each year, deliver an enhanced digital experience that guides patients step-by-step through their surgical journey. At this time, Oak Valley Health is rolling out SeamlessMD to digitally support patients undergoing hip, knee, shoulder, and spine surgeries.

With SeamlessMD, patients at Oak Valley Health are guided pre- and post-surgery via evidence-based education, reminders, videos, and progress tracking surveys and they can self-report data, all through their own device (e.g. smartphone, tablet, computer). Oak Valley Health’s teams also benefit from being able to remotely monitor patients, view patient data such as care journey compliance, survey results, and opioid use, as well as access alerts, allowing for faster intervention for patients at risk and the delivery of better care. The platform is fully compatible with Oak Valley Health’s patient information systems.

“We’re excited to integrate SeamlessMD’s remote patient monitoring solution into our efforts to provide comprehensive and enhanced care to our patients and enable them to play a more proactive role in their health care journey,” shared Erin Landry, Patient Care Director Surgical Services, Oak Valley Health. “SeamlessMD’s user-friendly platform will help strengthen our patient engagement and education, and combined with empowering our care teams to be able to remotely monitor patients, it will help further our mission of reducing length of stay, ED visits, readmissions, and phone calls, as well as improve our PROMs survey response rate and monitoring of antibiotic and opioid use.”

This initiative is aligned to Oak Valley Health’s key strategy of enhancing patient experience and engagement, as this digital tool has proven successful in helping patients follow the care plan prescribed by their care team, bringing reassurance to patients as they recover at home, automate the collection of patient-reported outcomes, and giving patients access to their own patient-reported outcomes (PROs).

“This collaboration with Oak Valley Health to accelerate their vision of elevating the patient experience and supporting their digital health goals is truly incredible,” said Dr. Joshua Liu, CEO and Co-founder, SeamlessMD. “We’re empowering patients with 24/7 access to evidence-based digital education, enabling care teams to better track patient recovery outside of the hospital to help shorten hospital stays freeing up resources for patients who need in-hospital care.” 

About SeamlessMD

SeamlessMD provides the leading Digital Care Journey platform for hospitals and health systems to engage, monitor, and stay connected with patients across healthcare journeys. 35+ clinical studies & evaluations have shown SeamlessMD to improve the patient experience while reducing hospital length of stay, readmissions, and ED visits. Health systems such as Horizon Health Network, Trillium Health Partners, William Osler Health System, Sunnybrook, University Hospitals, Baystate Health, and others use SeamlessMD to elevate the patient experience, improve outcomes and lower costs. Patients access digital care plans on their smartphones, tablets, or computers and are guided via reminders, education, and progress tracking. Providers receive alerts, monitor patients, and access analytics to deliver better care. SeamlessMD is directly integrated with leading EHRs such as Epic, Oracle Cerner, and MEDITECH. In 2022, SeamlessMD was named by the CAN Health Network as its Company of the Year. To learn more visit seamless.md.

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