SeamlessMD Blog
Explore healthcare innovation, industry best practices, conversations on digital patient care, company news, and more.
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."
University of Rochester Medicine (URochester Medicine), an 8-hospital academic health system serving the Rochester, New York region, partnered with SeamlessMD to support a broad range of clinical programs, including hypertension, heart failure (CHF), urology biopsy, endoscopy, colorectal cancer screening, COPD, and stroke.
At the SeamlessMD 2026 Customer Conference, we had the pleasure of sitting down with Nerissa Taylor, Manager of Operations for the Virtual Care Program and MyCarePortal at London Health Sciences Centre (LHSC), to hear the story behind one of the most thoughtful and complex programs built on our platform to date: a digital care journey purpose-built for pediatric trauma patients and their families.
Josh and Alan reunite for a casual “solo” episode to catch up on Josh's adventures at Epic's XGM. They dive deep on how health systems are moving from AI Anxiety to AI Operations, the Great Snack Wheelbarrow Chase, Why Alan Dressed Up as the Tin Man, and more...
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jackie Gerhart, MD, Chief Medical Officer at Epic Systems, about "Epic's Vision for The Intelligent Visit, Which of Epic's 100+ AI Use Cases Get the Most Adoption, What Changes About Physician Identity in the Age of AI, and more..."
At the SeamlessMD 2026 Customer Conference, we had the pleasure of sitting down with Carlijn Kennedy, Manager of Community Integration and Halton@Home at Halton Healthcare, to discuss one of the most meaningful expansions of our platform to date: a digital care program built to support palliative patients - and their caregivers - in the comfort of their own homes.
SeamlessMD, the leading digital care journey platform for health systems, today announced the general availability of Seamless Answers: a conversational AI feature that enables patients to ask questions about their care and receive safe, accurate responses at any hour - exclusively from content their care team has reviewed and approved.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Veena Lingam, MD, Associate Chief Medical Information Officer at the Moffitt Cancer Center, about "The Hidden Skills Required for CMIO 4.0, the Real Risk of Consumer AI Tools in Your Org Right Now, How to Build AI Governance When There's No Blueprint, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with David Lovinger, MD, FHM, FACP, Associate Chief Medical Officer and Chief Informatics Officer at Carle Health, about "How a Sculptor Became a CMIO, Why Pop-Ups Are Almost Never the Right Answer, How Design Thinking Fixes What Informatics Degrees Miss, and more..."
Originally published in Canadian Healthcare Technology (March 2026). For decades, the “black hole” of healthcare has existed in the spaces between hospital and clinic visits. We provide world-class care within our walls, but once a patient returns to their community — often hours away — the cord is essentially cut.