SeamlessMD Blog
Explore healthcare innovation, industry best practices, conversations on digital patient care, company news, and more.
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."
Josh and Alan reunite for a casual “solo” episode to catch up on a busy few weeks – from Josh becoming a new father to key takeaways from ViVE and HIMSS. They break down what Josh learned firsthand navigating the maternity and postpartum journey, including gaps in digital health, confusing patient portal experiences, and how AI tools are already filling in between clinical visits. They also touch on insights from the Feb/Mar conference circuit, covering AI adoption trends, why digital health projects fail, and what health systems are getting right (and wrong) when it comes to patient experience.
We're kicking off our third annual Seamless Care Awards.Three years in, and our partners keep raising the bar.These awards exist for one reason: to celebrate our healthcare partners doing extraordinary work - improving patient outcomes, embracing digital innovation, and proving that change management isn't just a buzzword when you actually do it well.
Pilot data comes with an asterisk. Not always a fatal one – but an honest one. The teams running a new digital program are paying close attention. Patients who opt into something new tend to be motivated. Clinical champions are engaged. The combination of novelty and focus can produce early results that quietly drift once the program becomes business as usual.
Pediatrics has always been one of the harder problems in digital health. The patient is a child. The user, most of the time, is a parent. And the emotional stakes – a nervous five-year-old heading into surgery, a parent trying to recall pages of discharge instructions at midnight – are higher than almost any adult care scenario.
We're thrilled to announce that our partnership with Horizon Health Network, Vitalité Health Network, and the Government of New Brunswick has expanded to include maternal care - giving pregnant New Brunswickers access to personalized digital support throughout their pregnancy, delivery, and postpartum recovery.
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sara Helvey, MD, MBA, MPH, Chief Clinical Information Officer at Care New England, about "What a Startup Failure Taught Her About Vendor Selection, Why AI Clinical Decision Support Keeps Backfiring, What Comes After Ambient Documentation, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Vinh Nguyen, Chief Medical Information Officer at MemorialCare, about "Why Ambient AI Is Only a Fraction of the Burnout Solution, The Hidden In-Basket Problem Nobody Is Talking About, Why Clinicians Don’t Trust AI Agents Yet, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Maruf Haider, MD, ACMIO, Digital Health at Carilion Clinic, about "The AI Question Nobody Wants to Answer, The Real Reason Clinicians Ignore CDS Alerts, the One Phrase that Predicts Rollout Success, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Maruf Haider, MD, ACMIO, Digital Health at Carilion Clinic, about "The AI Question Nobody Wants to Answer, The Real Reason Clinicians Ignore CDS Alerts, the One Phrase that Predicts Rollout Success, and more..."