SeamlessMD Blog
Explore healthcare innovation, industry best practices, conversations on digital patient care, company news, and more.
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anthony Rosania, MD, MHA, Chief Health Information Officer at Bergen New Bridge Medical Center, about "How Safety Nets Use AI Safely, What Informatics Can Learn From Pharmacists on ROI, Why a Zero Denial Rate Means You're Losing Money, and more..."
University of Rochester Medicine (URochester Medicine), an eight-hospital academic health system serving patients across Rochester, New York, partnered with SeamlessMD to improve preparation and reduce cancellations and no-shows for two high-volume procedures: colonoscopies and urology biopsies.
Some surgical patients at NBRHC now have access to 24/7 clinician-approved AI support through the recent launch of Seamless Answers — a conversational AI feature within the SeamlessMD platform. This launch places NBRHC among a small group of health systems worldwide offering patients a safe, clinician-approved AI assistant as part of their care.
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Matt Kull, Chief Information and Digital Officer at Inova Health, about "Why the Five-Year Vendor Contract Is Dead, Catching AI Model Drift Without Doubling Headcount, How to Protect Trust with Good Governance, and more..."
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Muhammad Siddiqui, Chief Digital and Information Officer at Reid Health, about "Being 2nd to Go-Live with Epic’s Emmie AI, Epic Gold Stars 2 to 10 in Six Months, How AI Can Scale Dysfunction if You're Not Careful, and more..."
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Stacey Johnston, MD, MHA, CHCIO, Chief Information and Digital Execution Officer at Beacon Health System, about "Pushing Oracle to Its AI Limits, The Agent That Ordered 7,000 Colon Screenings and Caught Cancer Early, What If You Spent More on Tech Than on Recruiting, and more..."
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Hasan Ahmad, DO, MBA, MSc, Associate Chief Medical Information Officer at Parkview Health, about "Why Deleting Alerts Is the Safest Thing You'll Do This Year, Three Questions Every AI Tool Must Answer Before Go-Live, Why Clinician Resistance Is Usability Feedback and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Amish Desai, MD, MSc, Chief Medical Officer, Population Health at Northwestern Medicine, about "Making 2,500 AI Calls in 5 Days that Patients Loved, The Scale-First Rule That Kills Pilotitus, Why You Should Judge AI by the Alternative, and more..."
Josh and Alan reunite for a “solo” episode to recap their adventures at AMDIS 2026 in Ojai, CA. They dive deep on how health systems are moving from AI Anxiety to AI Ops, What the EHR Might Look in 2030, the Uber That Nearly Escaped Them at the Spa, and more...
We are excited to highlight an innovation that doesn’t get talked about enough in digital health: not just delivering a great patient program, but building the infrastructure to prove it’s working. The teams at North Bay Regional Health Centre (NBRHC) and Timmins and District Hospital (TADH) have done exactly that — creating a Power BI dashboard that merges EHR outcomes data with SeamlessMD enrollment data to generate near real-time insight into the impact of their digital care programs.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Zsolt Kulcsar, DO, MPH, MBA, CPE, Vice President, Virtual Health at Emory Healthcare, about "Why Virtual Health Needs Its Own Department, The "Doc of the Day" That Frees Clinic Space, Why Virtual Care Is More Primed for AI Than the Exam Room, and more..."