For Patients

Your hospital or clinic will enroll you and send an activation email or text. Once you activate your account, open your care plan in any web browser, or download the app from the Apple App Store or Google Play Store. If your health system uses Epic MyChart, you may be able to reach SeamlessMD from there.

Complete the password reset form for your region and you will receive an email with a reset link.

• Canadian patients: reset your password here
• U.S. patients: reset your password here

Email support@seamless.md with your name and the name of your healthcare organization and the support team will help you. For questions about your medical care or symptoms, contact your care team directly — and in an emergency, call 911 or go to your nearest emergency department.

Yes. Caregivers and family members can share an account and see the same reminders, education and check-ins, which lets them help you stay on track and complete surveys. Patients enrolled with a caregiver tend to be more engaged and often have a smoother recovery.

No. SeamlessMD is provided to you by your healthcare organization at no cost. You need a smartphone, tablet or computer with an internet connection — and if you don’t have one, ask your care team about receiving reminders by text message instead.

Yes. Your information is encrypted both when it is sent and when it is stored, on secure servers located in Canada for Canadian patients and in the United States for U.S. patients. SeamlessMD complies with HIPAA, PHIPA and PIPEDA and maintains SOC 2 Type II certification through annual independent audit. Your information is shared with your care team — it is not sold or used for advertising.