
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
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For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Emily Webber, CMIO at IU Health, about "Mastering AI Governance, Harnessing Listening as a Superpower, Bridging the Tech and Healthcare Cultures, and more...."

MultiCare Health System, the largest not-for-profit, community-based, locally-owned hospital system in Washington, has been committed to enhancing patient care across its 12 hospitals. Improving the bariatric surgery patient journey was a top priority for MultiCare’s bariatric surgery programs.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Deepti Pandita, CMIO at UCI Health, about "Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, Talking to Users Before Building, and more...."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Weisman, CIO / CMIO at Tidal Health, about "Targeting >50% clinician adoption with Ambient, Replacing the Pager, Envisioning Patient-Centered Bots Interacting with Bots, and more...."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tom Andriola, Vice Chancellor, Information, Technology and Data & Chief Digital Officer at UC Irvine, about "How Regulatory Environments Set the Pace for Innovation, Operating as a Data Company, Championing Consumer-Driven Healthcare, and more..."

We are excited to announce the launch of our first-ever “Seamless Care Awards”, a program designed to celebrate and recognize the exceptional achievements of our healthcare partners. These awards spotlight the remarkable efforts our partners put into enhancing patient care through digital care journey innovation.

For the past two years, Cornwall Community Hospital (CCH) has integrated SeamlessMD into patient care, improving the pre- and post-operative experiences of surgical patients.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Marcus Speaker, Associate CMIO at Carilion Clinic, about "Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, Using Existing Tech to Its Full Capacity, and more..."

Thunder Bay Regional Health Sciences Center now relies on videos as part of its virtual care program to educate patients. One of many benefits: It has reduced inbound patient questions – for every 15 questions nurses used to get, now they get only one.