
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
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For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."