
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
SeamlessMD Blog
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For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."

For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sri Adusumalli, Vice President and Chief Health Information Officer at Penn Medicine, about "Introducing Positive Friction to Prevent Automation Bias, Monitoring AI Safety at Scale, How AI will Impact the Future Healthcare 'Front Door', and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Tomi Kolade, Assistant Chief Medical Information Officer at UT Health Houston, about "The Unconventional Metric he uses to Measure Value for Informatics Tools, Reducing Knowledge Gaps to Improve EHR Usage, Why AI Adoption is a People Problem, and more..."

The start of a new year is always a good moment to pause, reflect, and acknowledge what made progress possible. As we kick off 2026, we’re incredibly grateful for the hospital and health system partners across Canada who trust us with an important mission: improving the patient experience and supporting care teams.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Michelle Stansbury, Associate Chief Innovation Officer and Vice President of IT Applications at Houston Methodist, about "Why Siloed Innovation Labs Don’t Work, Making Innovation Financially Accountable, Why Health Systems Must Disrupt Themselves or Risk Being Disrupted, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Juan "JC" Rojas, Associate Chief Medical Information Officer at Rush University Medical Center, about "Where AI Performs Best in Clinical Care Today, Evaluating AI like a New Drug or Device, Using AI to Identify High-Risk Patients When Data is Incomplete, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jason Szczuka, Chief Digital Officer at Bon Secours Mercy Health and President at Accrete Health Partners, about "How to Build Coalitions That Actually Move Innovation Forward, The 18-24 Month “Scale or Sunset” Rule for Pilots, Creating Organizational Readiness Through Incentives and Desperation, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Weiss, Associate Chief Medical Information Officer at Memorial Healthcare System, about "Fixing "Rogue" Clinical Notes, Designing Workflows for Rare but High-Risk Events, Applying Goldilocks Principles to Governance, and more..."

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Eric Poon, CHIO at Duke Health, about "Understanding Informatics as a Sociotechnical Team Sport, Co-Creating AI Tools to Promote Accountability, Why We Must Kiss a lot of Frogs to Find Real Innovation, and more..."