
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
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For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.

In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...

On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."

Technology has undoubtedly changed communication between patients and providers for the better - especially in the way they receive healthcare information. A growing body of evidence supports the use of digital care journey technology to improve patient satisfaction and engagement, which in turn improves the quality of care and patient outcomes.

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MultiCare's Dr. Michael Han about his journey becoming a "Chief Medical Information Officer, Connecting Care to Patients in Underserved Communities & Why Subtracting from Workflow is Necessary for Innovation"

SeamlessMD, a leading Digital Care Journey platform for hospitals and health systems today announced the expansion of its leadership team with the addition of Jeremiah McGuire, as Vice President, Sales.

MultiCare an 11-hospital system is the largest, not-for-profit, community-based, locally-owned health system in the state of Washington, deployed SeamlessMD, a leading Digital Care Journey platform to engage and remotely monitor patients across five clinical areas.

Historically, fee-for-service payment models in healthcare have rewarded quantity over quality of medical services. In recent years, however, there has been a shift to value-based care, such as bundled payment models that incentivize providers to achieve better health outcomes at lower costs.

The adoption of digital patient engagement solutions skyrocketed over the past few years, as market forces such as the pandemic, healthcare consumerism, value-based care, and staffing shortages set in motion the need for more virtual touch points between providers and healthcare consumers and necessitated the evolution of engagement solutions to extend beyond appointment reminders to patient driven virtual care management solutions or digital care journeys that can be accessed from anywhere on our everyday devices.


SeamlessMD is proud to announce that it has been named on the 2022 Best Workplaces in Technology List. This is the second consecutive year that SeamlessMD has been included on this list, after a thorough and independent analysis conducted by Great Place to Work®.

The digital front door strategy offers an enhanced patient experience by leveraging the latest technology to automate manual workflows and digitally engage patients through different stages of the patient journey.