SeamlessMD Blog
Explore healthcare innovation, industry best practices, conversations on digital patient care, company news, and more.
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."
At SeamlessMD we’ve learned a lot about getting high patient adoption for Digital Health solutions. But those learnings came from making a TON of mistakes with health systems in the past 12 years… but hopefully we can help you learn from those! Here are 14 reasons why patients might not be adopting your Digital Health solutions (and what you should fix!)
As summer winds down, SeamlessMD has introduced some exciting updates to our platform, designed to enhance both patient comfort and care management: Dark mode for the patient mobile app and various cancer care roster enhancements.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Armando Bedoya, Chief Analytics & Medical Information Officer at Duke University Health System, about "How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Romil Chadha, Chief Medical Information Officer at UK HealthCare, about "Building Solutions on Paper First, When to Introduce Friction vs. Automation, Why Too Many Measures Can Hurt Healthcare, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Terri Couts, SVP and Chief Digital Officer at The Guthrie Clinic, about "Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, Focusing on Solving Root Problems, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Crystal Broj, Enterprise Chief Digital Transformation Officer at MUSC, about "Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, Embracing Imperfect Pilots for Practical Improvements, and more..."
Manitoba, like many Canadian provinces, faces challenges with surgery wait times and backlogs since 2020. As a result, the Manitoba government was funding patients to get surgery out of province (and even in the U.S.). Meanwhile digital health tools have been helping healthcare organizations to empower patients, reduce the backlog and improve patient outcomes. But access to these innovations isn't universal yet… This is the story of a 75-year-old patient who discovered the power of SeamlessMD when the Manitoba government funded his knee surgery in another province, highlighting the potential–and the gaps–in the Canadian healthcare system.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Ross, System CMIO at Optum (supporting Northern Light Health), about "How AI will improve eConsults with contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes, How asynchronous patient care will look in the future, and more..."
The Digital Patient, which tells the stories of leaders in Digital Health, is excited to showcase the accomplishments of 5 organizations on Oracle Health’s Cerner EHR paving the way in patient-centered innovation.