SeamlessMD Blog
Explore healthcare innovation, industry best practices, conversations on digital patient care, company news, and more.
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Adam Cherrington, VP of Digital Health at KLAS Research, about "What Healthcare Can Learn from the DMV, The Power of Patient Voice, Red Flags and Green Flags for Patient-Centric Vendors, and more..."
MultiCare Health System has achieved remarkable improvements in endoscopy patient outcomes and operational efficiency through its partnership with SeamlessMD. By implementing tailored Digital Care Journeys, MultiCare has empowered patients, streamlined workflows, and reduced cancellations and no-shows.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Louis Jeansonne, Chief Medical Information Officer at Ochsner Health, about "Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, What it Takes to Achieve Epic 10 Gold Stars, and more..."
Southlake Health (Southlake), a 500-bed hospital in Newmarket, Ontario, is known for prioritizing innovative, patient-centered care. Building on the success of SeamlessMD for knee replacement surgeries, Southlake expanded the platform to hip replacement patients at the end of 2023, achieving remarkable improvements in patient outcomes.
The shift to value-based care has created a critical need for health systems to deliver better outcomes while reducin costs. Yet, outdated tools like paper instructions and verbal guidance often leave patients unsupported—leading to complications, readmissions, and inefficiencies that burden the entire system. In an engaging conversation with Research2Guidance, Dr. Joshua Liu shares how SeamlessMD is solving these challenges with a digital care journey platform that empowers patients and clinicians alike.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Kai Kao, Chief Medical Information Officer at UChicago Medicine, about "Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, Calculating ROI for Hospital at Home, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Nirav Shah, Medical Director of Quality Innovation and Clinical Practice Analytics at Endeavor Health, about "AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, Is There Such a Thing as Too Much Data?" and more...
Today we are giving away 5 of our best kept secrets for designing Digital Health products to achieve high patient engagement.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health, about "Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, Why “Situational Awareness” Prevents Innovation Failure, and more..."