TDP 155: Ochsner Health’s CMIO Dr. Louis Jeansonne: Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, and What it Takes to Achieve Epic 10 Gold Stars

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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Louis Jeansonne, Chief Medical Information Officer at Ochsner Health, about "Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, What it Takes to Achieve Epic 10 Gold Stars, and more..." Click the play button to listen or read the show notes below.

Audio:

Guest(s):

• Dr. Louis Jeansonne, Chief Medical Information Officer at Ochsner Health
• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 155 - Show Notes:

[00:00:07] Episode preview

[00:01:30] The Intersection of Medicine and Engineering

[00:03:50] From Surgery to CMIO: A Shift to Systems-Level Impact

[00:06:04] AI-Powered Messaging: Reducing Workloads Across Teams

[00:11:36] The Unexpected Benefits of Virtual Nursing

[00:13:36] Achieving EPIC’s 10 Gold Stars and the HIMSS Davies Award

[00:18:18] Low-Hanging Fruit for AI in Healthcare

[00:22:46] The Importance of AI Governance and Transparency

[00:29:24] Reducing Clinician Pajama Time Through EHR Training

[00:33:36] Engaging with the Community Through Art and Science

Fast 5 Lightning Round:

1. Favorite Book or Book You’ve Gifted the Most:
   2001: A Space Odyssey by Arthur C. Clarke.
2. Person Dead or Alive You’d Love to Meet:
   Carl Sagan.
3. Super strength, super speed, or mind reading:
   Super speed.
4. Something in Healthcare You Believe in That Others Might Find Insane:
   Greater patient transparency.
5. Last Film/TV Show:
   The Lord of the Rings: The Rings of Power