TDP 177: Epic XGM Debrief: Making History as the First Vendors to Exhibit at XGM, Accelerating Care Companion Adoption with SeamlessMD, and the Best Conference Food in Healthcare

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On this special episode of The Digital Patient, Josh and Alan unpack their experience at Epic’s XGM Conference—Epic’s first time allowing vendors at the event. Representing SeamlessMD, the first Toolbox partner for MyChart Care Companion content, they share the inside scoop on Epic’s whimsical culture, meaningful hallway conversations, and what it was like to exhibit alongside rising stars like Abridge. Click the play button to listen or read the show notes below.

Audio:

Guest(s):

• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 177 - Show Notes:

[00:00:07] SeamlessMD Exhibits at Epic XGM for the First Time

[00:03:51] Getting Lost at Epic HQ & Uber Surge Strategies

[00:06:56] Umbrellas for 10 Steps: A Lesson in Thoughtful Design

[00:08:56] Conference Food That Puts All Others to Shame

[00:10:19] Hands on the Wall: Celebrating 10-Year Tenure with Plaster Prints

[00:11:35] Booth Buddies with Abridge & The Rise of Ambient AI

[00:14:09] The Great White Tablecloth Gamble (and another Cream Mishap)

[00:15:14] Shoutouts to Epic Employees: Noah, Jack Bauer, and Steven Fadewa

[00:17:11] Podcast Guests Stop By

[00:18:53] Measuring Burnout with Training: The Inova Experiment

[00:22:51] Acquired Podcast & Judy Faulkner’s Origin Story

[00:24:29] Throwing a Conference the Following Week to Bring Healthcare Back to the Future

[00:27:31] Doc Brown Cosplay and Post-Pandemic Connection

[00:28:31] Didn’t Visit the Castle, But Got the Magic

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