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How MultiCare Health System Delivers Digital Care Journeys to Optimize the Patient Experience

How MultiCare Health System Delivers Digital Care Journeys to Optimize the Patient Experience logo

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How MultiCare Health System Delivers Digital Care Journeys to Optimize the Patient Experience

With the shift to value-based care and the rise of digital-savvy consumers, leading health systems are focusing their digital transformation efforts on improving patient experience and engagement. Health systems that have invested in digital patient engagement platforms have elevated the patient experience by delivering customized digital care journeys that include interactive evidence-based education, remote symptom monitoring, and virtual care that inspires loyalty and trust.

Hear MultiCare Health System’s Ben Chao, President of CareConnect and Paige McCall, Vice President of System Service Lines, discuss how deploying an outcomes-based digital patient engagement platform enables MultiCare to engage, monitor, and stay connected with patients surgical healthcare journeys (e.g., orthopedics, bariatrics, maternity care), standardize care delivery, and create a consistent patient experience across regions. The discussion will also cover how the platform self guides patients through their personalized care journeys and how care teams have access to real-time dashboards to remotely monitor patient progress, get alerted to patients at-risk and leverage population level insights to improve care.

During the webinar you’ll learn how to:

  • Incorporate digital care journeys into your digital transformation strategy
  • Secure internal stakeholder buy-in
  • Develop the decision criteria to select the right partner
  • Identify the best initial use cases for digital care journeys
  • Achieve desired clinical outcomes and optimize the patient experience
  • Manage the rollout of a digital patient engagement platform across a large health system

Speakers

  • Ben Chao
    Ben ChaoPresident, CareConnect, MultiCare Health System
  • Paige McCall
    Paige McCallVice President, System Service Lines, MultiCare Health System
  • Joshua Liu, MD
    Joshua Liu, MDCo-Founder & CEO, SeamlessMD

Watch the recording today!

SeamlessMD needs the contact information you provide to us to contact you about our products and services. You may unsubscribe from these communications at anytime. For information on how to unsubscribe, as well as our privacy practices and commitment to protecting your privacy, check out our Privacy Policy.

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