Healthcare Innovation Stories

Southlake Health Enhances Hip Surgery Outcomes with SeamlessMD

December 5, 2024
By
Seamless

Southlake Health (Southlake), a 500-bed hospital in Newmarket, Ontario, is known for prioritizing innovative, patient-centered care. Building on the success of SeamlessMD for knee replacement surgeries, Southlake expanded the platform to hip replacement patients at the end of 2023, achieving remarkable improvements in patient outcomes.

Key Achievements:

  • ⬇️ 12.8% Average Length of Stay: Improving patient flow
  • ⬇️ 85.7% 30-Day Readmissions: Ensuring safer recoveries at home
  • ⬇️ 35.3% 30-Day ED Visits: Alleviating pressure on emergency departments
  • ✅ 54.6% Same-Day Discharge Rate: Reducing the surgical waitlist
Example SeamlessMD patient experience on mobile

The SeamlessMD platform provides patients with a digital companion that offers personalized pre- and post-operative education, 24/7 access to evidence-based resources, real-time monitoring tools, and early intervention alerts. These features empower patients and enable Southlake’s care teams to monitor recovery progress and intervene promptly when needed.

Dr. Patrick Gamble, Orthopedic Surgeon at Southlake, shares:

“Implementing SeamlessMD for hip replacement surgeries has been a game changer for our orthopedics program. Patients now have personalized guidance throughout their surgical journey, resulting in better compliance and significantly reduced readmissions.”

Southlake’s success underscores the value of digital care platforms in improving patient outcomes while streamlining hospital operations.

Read the full case study to learn more about how SeamlessMD is transforming hip surgery care at Southlake Health.

Share this post

Subscribe to SeamlessMD Blog

Subscribe Now

Southlake Health Enhances Hip Surgery Outcomes with SeamlessMD

Posted by:
Seamless
on
December 5, 2024

Southlake Health (Southlake), a 500-bed hospital in Newmarket, Ontario, is known for prioritizing innovative, patient-centered care. Building on the success of SeamlessMD for knee replacement surgeries, Southlake expanded the platform to hip replacement patients at the end of 2023, achieving remarkable improvements in patient outcomes.

Key Achievements:

  • ⬇️ 12.8% Average Length of Stay: Improving patient flow
  • ⬇️ 85.7% 30-Day Readmissions: Ensuring safer recoveries at home
  • ⬇️ 35.3% 30-Day ED Visits: Alleviating pressure on emergency departments
  • ✅ 54.6% Same-Day Discharge Rate: Reducing the surgical waitlist
Example SeamlessMD patient experience on mobile

The SeamlessMD platform provides patients with a digital companion that offers personalized pre- and post-operative education, 24/7 access to evidence-based resources, real-time monitoring tools, and early intervention alerts. These features empower patients and enable Southlake’s care teams to monitor recovery progress and intervene promptly when needed.

Dr. Patrick Gamble, Orthopedic Surgeon at Southlake, shares:

“Implementing SeamlessMD for hip replacement surgeries has been a game changer for our orthopedics program. Patients now have personalized guidance throughout their surgical journey, resulting in better compliance and significantly reduced readmissions.”

Southlake’s success underscores the value of digital care platforms in improving patient outcomes while streamlining hospital operations.

Read the full case study to learn more about how SeamlessMD is transforming hip surgery care at Southlake Health.

Recent news from SeamlessMD

TDP 223: ViVE & HIMSS Debrief, A New Father’s View on Digital Health, and How AI Is Exposing Every Crack in the Care Journey
April 9, 2026

TDP 223: ViVE & HIMSS Debrief, A New Father’s View on Digital Health, and How AI Is Exposing Every Crack in the Care Journey

Learn More
The 3rd Annual Seamless Care Awards
April 8, 2026

The 3rd Annual Seamless Care Awards

Learn More
Succeeding with Digital Health even when the Novelty Wears Off: What WRHN's Digital Care Journey Program Shows Four Years In
March 31, 2026

Succeeding with Digital Health even when the Novelty Wears Off: What WRHN's Digital Care Journey Program Shows Four Years In

Learn More