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Healthcare Innovation Stories2 min read

Innovation Spotlight: How Muskoka Algonquin Healthcare is reinventing Stroke Recovery with Digital Health

Innovation Spotlight: How Muskoka Algonquin Healthcare is reinventing Stroke Recovery with Digital Health
Written by
SeamlessMD
Published on

At our recent SeamlessMD customer conference, we were excited to sit down with Rebecca Liebau, Director of Clinical Services at Muskoka Algonquin Healthcare, to discuss their newest innovation: using SeamlessMD to support stroke recovery.

A speaker addresses a seated audience at a Muskoka Algonquin Healthcare innovation event.

From Surgery to Stroke: Expanding the Use of SeamlessMD

Over the past three years, MAHC has steadily scaled SeamlessMD across surgical specialties, now serving nine patient journeys, including for colorectal, hysterectomy, breast surgery, and endoscopy.

Muskoka Algonquin Healthcare overview: nine live pathways plus stroke, 3,924 patients enrolled, 89% recommending SeamlessMD and 43% avoiding an ED visit.

Now, MAHC has gone a step further - launching digital programs for stroke recovery and mental health patients. This shift reflects a growing recognition that digital health tools like SeamlessMD aren’t just for surgery or chronic care - they can play a powerful role across the continuum of care.

Building the Stroke Program from the Ground Up

Because this was one of the first programs of its kind, the team took a thoughtful, collaborative approach to designing a stroke-specific digital experience.

The goal: empower patients after discharge and improve self-management between in-person visits.

Stroke program app screens: a F.A.S.T. knowledge survey, blood pressure tracking, a post-stroke needs checklist and local medical supply resources.

Key features of the new Stroke Program include:

  • A Stroke Knowledge Survey
    Helping patients and families assess their understanding of stroke symptoms, recovery timelines, and lifestyle considerations
  • Post-Stroke Symptom and Biometric Tracking
    Patients can log symptoms and vital signs after discharge, promoting early detection of complications
  • Curated Education and Support Resources
    Content is tailored to common post-stroke challenges such as mobility, mental health, nutrition, and caregiver support

A Model for Non-Surgical Use Cases

In addition to stroke, MAHC is applying SeamlessMD to mental health workflows - another area where traditional models struggle with continuity between touchpoints. Enrollment for these non-surgical programs happens through multiple entry points, including:

  • Community referrals (e.g. CMHA for mental health)
  • Acute care and rehab teams (for stroke patients)
  • Emergency department visits

Staff then enroll eligible patients manually into SeamlessMD, triggering an activation email so patients can begin using the app immediately - on web or mobile.

Diagram of non-surgical enrollment routes into SeamlessMD — emergency department, mental health referrals, acute care teams and community referrals.

Early Momentum and Broader Vision

While it’s still early days for the stroke program, the future is bright. This collaboration with MACH’s stroke recovery and mental health programs demonstrates a powerful idea: digital patient engagement isn’t just for surgery. With the right design, it can support a wide range of chronic and episodic conditions - wherever patients are in their care journey.

We’re proud to support MAHC in leading the way on this front - and can’t wait to see the impact as these new programs evolve.

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